Returns, Exchange & Cancellation Policy
Returns, Exchange & Cancellation Policy
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges on sizes from our stores. We do not entertain any return since we have provided all right information with sizes, colors, pleas make sure you are checking the size chart before purchasing.
To maintain strict hygiene of our products we do accept returns on outer wears subject to following criteria:
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The product should be purchased only from https://thelooker.in and not from any other retailer be it online or offline.
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Return request should be raised within 7 days from the date of delivery.
If 3 days have gone by since your purchase, after that we can’t offer yo exchange. Our refund is not available at any circumstances once you purchased from our store.
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Product should be unused (other than fit trial) and unwashed.
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There should be no stains, marks, stitches or holes in the product caused by the consumer while try for exchange.
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All the tags and original packaging should remain intact and while you are opt for exchange.
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Original Invoice shall be attached with the product.
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Product should reach us in sellable condition.
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Once All above condition met then you can come to our below store for exchange or buy any other product if the exchange one is not available.
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The Looker,Shop NO.6,Near Tamara Society,Rahatani,Pune, Maharashtra, India, 411017,Contact Number:+91 8767265812
Please note that we do not accept of any product which is not purchased from www.thelooker.in as we do sell the right product always which is shown in our website. We do not take any responsibility of any such product come to us for exchange.
CANCELLATIONS POLICY:
There is no cancellation post purchase or if any order place. We do not entertain such activities.
In case you desire any changes or edits in your order, please write to us at customercare@thelooker.in. Our Customer Care representatives will help you out with customized solutions wherever possible
REFUND POLICY:
We do not have any refund policy, since we have limited product and as mentioned above we only provide exchange of product from our store only if there is any size issue even our provided size from product page. This is in also in extreme case. If the customer is far from the store then shipping changes are applicable if wish to exchange.
